Ten specialized agents and a purpose-built platform intelligence layer — handling procurement, catalog, compliance, fulfillment, CRM, and operations autonomously.
Autonomous agents scan reorder signals, draft RFQs, evaluate quotes, and surface bundled POs for approval. From reorder trigger to approved purchase order — with a human in the loop only where it matters.
Upload a spec sheet PDF and watch AI extract structured attributes — dimensions, materials, certifications (CARB, OEKO-TEX, CAL 133) — directly into your catalog. Buyers normalize cloned supplier products to their own attribute vocabulary automatically.
Compliance cert auto-attachment to every RFQ response. Category-aware AI extraction for materials, specifications, and variants — no matter your industry. Supplier lock-in through a living cert library — not just features.
Ten specialized agents, each owning a domain of your operation — procurement, analytics, strategy, SEO, content, operations, document intelligence, fulfillment, CRM, and storefront branding. All running autonomously within the guardrails you define.
Platform Agents
Monitors inventory thresholds, drafts RFQs from reorder signals, evaluates supplier quotes with document intelligence, and surfaces bundled POs for one-click approval. Supports SEMI_AUTO and FULL_AUTO modes.
Sales order analysis, quote evaluation, demand signal detection, and 4-dashboard market intelligence: Market Intelligence, Optimization, Predictions, and Action Center.
Business strategy refreshes, growth opportunity identification, comparative visibility analysis, and business insights surfaced from your full operational data.
Automated keyword research, product page SEO, media alt-text, schema markup, technical audits, and shop-wide SEO generation — running autonomously across your entire B2C and B2B catalog.
AI-written product descriptions, blog posts, marketing campaigns, and homepage content — informed by your catalog and business context. Full B2C content pipeline, no copywriter needed.
Onboarding orchestration, store data sync, account management tasks, and platform operations — the agent layer that keeps your back-office running.
Extracts structured data from supplier PDFs — certifications, compliance docs, contracts, and invoices. Scans cert expiry dates across your supplier library and fires renewal alerts at 60 and 30 days.
Monitors open orders for dropship PO requirements, routes orders based on inventory location, and escalates delivery SLA exceptions before they become customer problems.
B2B account intelligence — segments wholesale buyers by order frequency and value, surfaces re-engagement signals for dormant accounts, and tracks buyer relationship health across your network.
Manages storefront metadata, favicon, social sharing images, and browser theme. Assesses publish readiness, surfaces branding gaps, and keeps your brand identity consistent across all touchpoints.
Platform Capabilities
Upload spec sheet PDFs or images — AI extracts structured attributes, certifications, and variants directly into your product catalog in under a minute.
AI extracts compliance certs from supplier documents — CE, RoHS, REACH, CARB, FDA, ISO 9001 and more — and auto-attaches them to every RFQ. Validity verified at delivery date.
Demand forecasting, ABC analysis, dead stock detection, and automated reorder signal generation — feeding the Procurement Agent with actionable signals.
Before executing any high-stakes action, agents assess the statistical depth and signal quality of underlying data — and self-block when the confidence threshold isn't met. The system knows what it knows.
Live agent registry with status and enable/disable per agent. Full activity log, outcome metrics (time saved, conversion funnel), and real-time audit of every autonomous action.
Browse products from your linked suppliers not yet in your catalog. Sell-through ranked, multi-select to an RFQ draft in one click. Supplier promotions tab with volume tier pricing.
A dedicated business phone number connected to the full operational intelligence layer. Manage your operation from a phone call the way you'd speak to a colleague — on any device, anywhere.
Your suppliers send 40-page PDFs. Your team used to spend 30 minutes per product entering data by hand. AI-PIM reads the entire spec book and populates your catalog automatically — every dimension, material, finish, and certification.
Drop a supplier's 40-page catalog PDF — spec sheets, product guides, or multi-item data packets. Any format, any layout.
Works with HOMCOM, Ashley, Dorel, or any supplier format. No template required.
The AI reads every page, identifying product names, dimensions (H × W × D), materials, weight, finish options, door counts, assembly notes, and certifications.
Recognizes CARB, OEKO-TEX, CAL 133, UK fire regs, and custom specs automatically.
Normalize supplier terminology to your own attribute naming conventions. "Sonoma Oak Effect" becomes your SKU attribute "Finish: Sonoma Oak." One-time setup, applied forever.
Your buyers maintain consistent attribute vocabularies across all suppliers.
Every size, finish, and configuration becomes a correctly attributed product variant in your live catalog — with images, specs, and cert links attached.
A wardrobe in 4 widths × 5 finishes × 2 door styles = 40 variants created in seconds.
A single wardrobe line (e.g., 1–6 doors × 5 finishes × 4 widths × hinged/sliding) previously required a team member to create 120 product variants by hand. AI-PIM reads the supplier spec sheet and generates every combination — with dimensions, material specs, finish names, and compliance certs pre-attached.
From a reorder signal to an approved Purchase Order — autonomous agents handle every step. Email threads, shared folders, and Excel quote comparisons are replaced by a single structured workflow. Choose SEMI_AUTO for merchant approval at every step, or FULL_AUTO when your guardrails are set.
Smart Inventory AI monitors sell-through on every SKU. When a reorder threshold is crossed, the procurement agent activates automatically — no human needed to notice.
The agent builds a structured RFQ with product specs, quantity, delivery timelines, technical requirements, and compliance cert requirements — pulling from your product catalog and option sets automatically.
RFQ is dispatched to your approved supplier list with cert requirements pre-attached. Suppliers not yet on the platform receive a branded magic-link — they respond without needing an account.
Unit price (with volume tier auto-resolution), lead time, MOQ, and cert compliance are scored and ranked. Document intelligence verifies cert validity at your delivery date — not just that a cert exists.
You review a clean summary and approve with one click. The PO is generated, sent, and logged. Or switch to FULL_AUTO — when your automation rules pass, agents execute the entire cycle with no human input required.
When your Procurement Automation Rules pass — supplier on approved list, unit price below cap, total order value within limit, valid contract in place — the agent executes the full cycle autonomously. The system knows what it knows and self-blocks when confidence thresholds aren’t met.
Every product category has its own compliance landscape — CARB, CAL 133, OEKO-TEX, CE marking, FDA, RoHS. SusTern extracts, organizes, and auto-attaches every cert so nothing falls through the cracks, whatever your market.
Every compliance document from every supplier in one structured, searchable database — not a folder full of PDFs.
Cert requirements auto-included in every outbound RFQ. Supplier responses validated against your cert checklist before approval.
Proactive expiry alerts at 60 and 30 days. Know before your buyers, your auditors, or your regulators.
See which suppliers consistently deliver compliant documentation — and flag those with expiring, missing, or rejected certs before they stall a PO.
When your compliance history, cert library, and supplier dossiers all live inside SusTern, your procurement relationships gain depth that spreadsheets and email threads never could. Switching cost becomes competitive advantage.
Launch a fully AI-generated B2C storefront and a wholesale buyer portal from the same account. The same inventory, the same intelligence, both channels — no developer, no duplication.
The old, expensive way
The modern, AI-native way
Auto-field mapping, data validation, duplicate detection. Import from CSV or let the AI-PIM extract attributes directly from spec sheet PDFs and images.
Choose from 5 pre-built themes (Modern, Fashion, Minimal, Bold, Classic) or customize every detail with real-time preview.
Automated SSL, CDN setup, domain configuration. Go from idea to live storefront in minutes, not weeks.
Auto-generated meta tags, schema markup, sitemaps, and optimized URLs. Rank higher without hiring an SEO expert.
Real-time sales tracking, customer behavior analysis, A/B testing dashboard. Make data-driven decisions from day one.
Test your store with realistic products across 5 industries. Perfect your design before importing real inventory.
Pick a design starting point, generate your full portal in minutes, then fine-tune with a drag-and-drop visual editor. No developers. No weeks of waiting.
Pick from professionally designed templates — Sober Minimal, Elegant Parallax, or Vibrant Motion — each conversion-optimised and mobile-ready out of the box.
AI generates your full multi-page portal — homepage, product catalog, buyer account, checkout — with brand-aligned copy and consistent design across every page.
Drag-and-drop 150+ section blocks, edit live content, control per-device visibility, and adjust global design tokens — all without touching a single line of code.
Your portal sits on top of a full B2B operations platform. Once live, you get core essentials to enhance your daily operations — built-in SEO tooling, predictive inventory management, an AI-powered PIM for catalogue automation, automated RFQ and procurement workflows, compliance cert intelligence, real-time analytics, and an agent activity dashboard — all in one place, with no integrations to stitch together.
Book a DemoThe Analytics Agent runs continuously across your operations — surfacing demand signals, supplier performance, market positioning, and optimization opportunities across four dedicated dashboards.
Competitive pricing signals, supplier market positioning, and external demand indicators — context beyond your own data.
SKU profitability analysis, dead stock detection, reorder cost modelling, and procurement efficiency scores across all suppliers.
Demand forecasting by SKU and category, stockout risk scoring, and lead time probability distributions — not guesses, calculated signals.
Pending proposals, agent recommendations awaiting approval, and suggested operational adjustments — all in one prioritized queue.
The Analytics Agent feeds its signals directly into the Procurement Agent — so demand spikes and supplier risk scores automatically influence reorder decisions, without any manual intervention.
See a demo of the analytics layer